Privacy Policy

Last Updated: January 1, 2025

At PVALines (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS verification services at mtelsms.com.

Please read this Privacy Policy carefully. By accessing or using our service, you agree to the collection and use of information in accordance with this policy.

1Information We Collect

We collect several types of information from and about users of our service:

Personal Information

  • Email address
  • Payment information (processed by third-party payment processors)
  • Account credentials

Usage Data

  • IP addresses
  • Browser type and version
  • Pages visited and time spent on our service
  • Transaction history

SMS Verification Data

We temporarily store phone numbers and verification codes for operational purposes only. This data is automatically deleted after a short retention period.

2How We Use Your Information

We use the information we collect for various purposes:

  • To provide and maintain our service
  • To process transactions and send receipts
  • To notify you about changes to our service
  • To allow you to participate in interactive features
  • To provide customer support
  • To monitor usage and detect, prevent technical issues
  • To improve our service and develop new features

We do not sell or rent your personal information to third parties for marketing purposes.

3Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Regular security audits and vulnerability testing
  • Access controls to limit who can access your information
  • Secure deletion of temporary verification data

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4Data Retention

We retain different types of information for different periods:

  • Account information: Retained as long as your account is active
  • Transaction records: Retained for 5 years for legal and accounting purposes
  • Verification codes and temporary numbers: Deleted within 24 hours
  • Usage data: Aggregated and anonymized after 30 days

5Third-Party Services

We may employ third-party companies and individuals to facilitate our service ("Service Providers"), provide the service on our behalf, or assist us in analyzing how our service is used.

These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restriction: Request restriction of processing your data
  • Portability: Request transfer of your data to another organization
  • Objection: Object to our processing of your data

To exercise these rights, please contact us at support@pvalines.com.

7Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: